Refund Policy

At Quantum Creations Studio, we want you to be satisfied with your ResumeAI experience. This Refund Policy outlines when and how you can request a refund for your purchase.

Eligibility for Refund

You may request a refund within 24 hours of your purchase if:

• The analysis failed to generate due to a technical error on our end.
• The Service experienced an outage or malfunction that prevented delivery of your analysis results, optimized resume, or cover letter.
• You were charged but did not receive access to your analysis results.

Non-Refundable Situations

Refunds are not available in the following cases:

• The analysis was successfully delivered and you were able to view or download your results.
• You are dissatisfied with the AI-generated content or recommendations (as stated in our Terms of Service, AI-generated content is not professional career advice).
• The refund request is made more than 24 hours after purchase.

How to Request a Refund

To request a refund, send an email to quantumcreations.app@gmail.com with the following information:

• The email address used during checkout.
• The date and approximate time of your purchase.
• A brief description of the issue you experienced.

Processing Time

We aim to review and respond to all refund requests within 2 business days. If your refund is approved, the amount will be returned to your original payment method via Stripe. Please allow 5 to 10 business days for the refund to appear on your statement, depending on your bank or card issuer.

Contact Us

If you have any questions about this Refund Policy, please contact us at:

Quantum Creations Studio
Winnipeg, Canada
quantumcreations.app@gmail.com
https://globalpulseonline.org/quantum-creations-studio/